Puppy School Instructor Final Exam Copy

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Question 1 of 18

1. Question

What is the most important time in a puppy’s life?

8-12 weeks of age

0-16 weeks of age

The first 12 months

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Question 2 of 18

2. Question
Match the right body language.
Sort elements
- Tail between the legs, hiding, freezing, trembling, urinating, growling, biting, snapping.
- Growling, showing teeth, tense body, hair up on the back, snapping, biting.
- Licking the lips, yawning, shaking, whining, avoidance, panting, pacing, lowered body posture, loss of appetite.
- Licking the lips, yawning, shaking, avoidance, freezing, tense body.
- Avoiding eye contact, approaching from the side, stomach flip (the dog flips over, exposing her stomach), wavy body language.
- Crying, whining, barking, destructive behaviours, panting, pacing, urinating, loss of appetite.
- Barking, jumping up, mouthing, non-stop running around, chasing, humping.
- Running around, play bow, short freezes, jumping up, chasing, being chased.
Fearful dog
Aggressive dog
Stressed-out dog
Insecure dog
Friendly dog
Anxious dog
Over-excited dog
Playful dog
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Question 3 of 18

3. Question

What is separation anxiety?

Separation anxiety is one of the most difficult behaviour problems to deal with because all dogs suffer from it and it can quickly develop into a deeply rooted problem which is very difficult to change.

Most dogs are emotionally attached to their owners, but dogs suffering from separation anxiety show more attachment behaviours than others. A dog’s separation anxiety has been defined as anxiety and distress in the absence of an attachment figure.

Dogs are pack animals and it’s natural for them to be with their own family unit at all times. Therefore separation anxiety is a dog's natural instinct.

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Question 4 of 18

4. Question

How is separation anxiety treated?

A successful modification relies on people being at all times during the training process (to avoid anxiety), and changing the dog’s experience into a positive one.

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Question 5 of 18

5. Question

Why is confinement training important? Choose all the correct answers.

To create a calm and confident adult dog.

To avoid anxiety.

To create a calm mental state when confined.

To be able to leave for a moment.

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Question 6 of 18

6. Question

What are the most common issues puppy owners struggle with? Choose all the correct answers.

Not wanting to use treats when training.

Not focusing on the training.

Not having enough toys or bones for the puppy.

Not managing toilet training.

Not having enough time for the puppy.

Not training the puppy enough.

Not taking the puppy outside.

Not correcting the bad behaviours.

Not teaching what to do instead of what not to do

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Question 7 of 18

7. Question
Match the right training technique.
Sort elements
- Presenting a motivating/reinforcing stimulus to the dog after the desired behaviour is exhibited.
- A stimulus is removed after a particular behaviour is exhibited. The likelihood of the behaviour occurring again in the future is increased because of removing the negative consequence.
- Presenting an aversive consequence after an undesired behaviour is exhibited, making the behaviour less likely to happen in the future.
- A stimulus is removed after a particular undesired behaviour is exhibited, resulting in the behaviour happening less often in the future.
- Adding something the dog likes.
- Removing something the dog doesn't like.
- Adding something the dog doesn't like.
- Removing something the dog likes.
Positive Reinforcement
Negative Reinforcement
Positive Punishment
Negative Punishment
Positive Reinforcement
Negative Reinforcement
Positive Punishment
Negative Punishment
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Question 8 of 18

8. Question

How to deal with difficult clients? Choose all correct answers.

Stay calm and rant in private.

Name and shame.

Listen to their concerns and deliver a prompt reply.

Argue with the client, don't give up.

Figure out what happened and who's to blame.

Offer a solution and cut your losses.

Review and learn.

Avoid the client in the future.

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Question 9 of 18

9. Question

How to avoid difficult clients? Choose all the correct answers.

Over-promise and under-deliver.

Don't compromise your values.

Under-promise and over-deliver.

Be flexible and agree with the clients' demands to keep them happy.

Increase your prices.

Decrease your prices.

Say yes to deadlines and extra features to keep the client happy.

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Question 10 of 18

10. Question
Plan your own puppy school.

Present a short preview of your own puppy school plan. It must include:
- A lesson plan for each week (a short preview of what will be trained in each lesson, for example, toilet training, basic obedience, preventing issues etc.)
- Schedule for the puppy school and each lesson (how long will the class run and how long will each lesson run)
This response will be reviewed and graded after submission.
Grading can be reviewed and adjusted.

Grading can be reviewed and adjusted.
Question 11 of 18

11. Question

What are the most important rules for toilet training? Choose 3.

Management (restricting the puppy's access to the house, supervising the puppy).

Correcting the wrong behaviour and teaching a firm 'no' command.

Reinforcing the right behaviour (praising and rewarding for doing it right).

Taking the puppy outside for a toilet break often.

Scolding the puppy for doing it wrong.

Using puppy pee mats inside a puppy pen.

Cleaning the accidents right away.

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Question 12 of 18

12. Question

Why do people often struggle with toilet training?

Because a puppy doesn't have full control of his bladder yet and accidents will happen.

Lack of management: not restricting or supervising the puppy, not using puppy pee mats or giving enough toilet breaks.

They don't use the right cleaning products and the smell of pee attracts the puppy to do it again.

Some puppies are more difficult to train than others.

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Question 13 of 18

13. Question

Fill in the blanks.

Puppy’s brain is like a and every experience is stored away in their memory, affecting their personality. Puppies learn through . That means that they learn all the time, not just when trained. A puppy might be born with a certain temperament, but it is the way they are raised and the experiences they have that will determine their personalities.

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Question 14 of 18

14. Question

How would you solve these issues? Match the correct solution to the issue.

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Restrict the puppy's access to different parts of the house and different objects. Add exercise and mental stimulation.
Follow no talk, look or touch rule and completely ignore the puppy.
Make a high pitched squeal sound and move away from the puppy immediately.
Stand completely still and ignore the puppy. If this doesn't help give the puppy a time-out.
Stop people from approaching the puppy. Start building a positive association with people.
Start feeding the puppy treats around people to create a positive association with being around people.
Restrict the puppy's access in the house and increase supervision.
Use high-value treats and increase distance to distractions. Choose a calmer location.
Use high-value treats and increase distance to distractions. Go back to basics with your training outside and keep the puppy on a lead in the meantime.

The puppy has destroyed your favourite shoes while you were at work.

The puppy is barking at you, wanting you to play with him.

The puppy is biting your hand and fingers.

The puppy is attacking and biting your ankles when you move.

The puppy steps away from a person approching and keeps moving away when the person tries to touch him.

The puppy shows fear towards people on the street walking past.

The puppy pees right in front of you, inside, on your carpet.

The puppy won't focus on you outside.

The puppy wants to play with other dogs and won't come back to you.

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Question 15 of 18

15. Question

Fill in the blanks.

The idea behind sound training is simple; a puppy to many different sounds while building a association with them. Start low volume and turn the volume up gradually ensuring that the puppy stays calm and comfortable the whole time. You can feed the puppy treats, train him, play with him or even just pat and cuddle him while the sounds are playing in the background.

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Question 16 of 18

16. Question

What are fear periods and single event learning? Choose 2 options.

Single event learning means that a dog learns to be afraid of something for the rest of his life when they encounter a negative experience.

Single event learning can happen during a fear period and lead to a life long trauma that might not be fixable.

A fear period is a sensitive time in a dog's life when they can become fearful of different things. The first fear period happens within the first 16 weeks of age, the other one when the dog is 1 year old.

Fear periods are a part of a dog's survival instinct that protects them from bad experiences. They can cause a dog to become sensitive and fearful in different, even familiar, situations.

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Question 17 of 18

17. Question

What signals would a polite dog show? Choose 3.

Avoiding eye contact

Wiggling backside

Lip licking

Averting eyes

Jumping up on the other dogs while circling around them.

Small body freezes during play

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Question 18 of 18

18. Question

Play vs. bullying. Match correct answer.

Sort elements

This is not playing, this is chasing.
This is a mutual play.
This is not playing, this is herding.
This is not playing, this is dominant behaviour and will most likely cause trouble.
This is not playing, this is very threatening canine behaviour and will cause a fight.
This is not playing, this is attention-seeking behaviour and should be interrupted.

A few dogs are running after one dog, who's running away between trees and people and finally stops and rolls on her back.

A dog chases another, stopping and freezing and changing direction. Then the other dog chases him.

One dog is jumping on all the other dogs, barking at them, circling around them, nipping their feet.

A dog runs up to another dog, freezes with a stiff body and then continues to try and jump on the other dog.

A dog runs around other dogs, chasing them and pinning them down when he catches them. He starts to growl if the other dog tries to get up.

A dog is barking at another dog, who is ignoring him.

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