Terms & conditions

Terms & Conditions and Privacy Policy

Effective Date: 12th June 2025

Welcome to www.eazydogtraining.com. This website is owned and operated by Anniina Gowen, trading as Eazy Dog Training.

Please read the following Terms & Conditions and Privacy Policy carefully before accessing or using this website. By using this site, you agree to be bound by these terms. If you do not agree, you must not use the site.

 

1. General Terms of Use

1.1 Agreement to Terms

By accessing this website, you acknowledge and agree to comply with these Terms & Conditions, which may be updated from time to time at our sole discretion. Continued use of the site indicates your acceptance of any revised terms.

 

1.2 Eligibility

You confirm that:

  • You are at least 18 years old; or

  • You are the parent or legal guardian of a person under 18 using this site, and you ensure they understand and comply with these terms.

 

2. Use of Content and Services

2.1 General Disclaimer

  • All information provided is for general guidance only and does not constitute veterinary or behavioural advice.

  • For pet behavioural issues, consult a qualified dog trainer or behaviourist in person.

  • We do not provide online guidance for pet aggression.

2.2 Your Responsibility

  • You remain fully responsible for your actions and those of your pet.

  • Eazy Dog Training disclaims liability for injury, loss, or damage resulting from advice or activities linked to this site.

 

3. Intellectual Property

3.1 Ownership

  • All content on this website is owned or licensed by Eazy Dog Training.

  • Content is protected by Australian and international copyright and intellectual property laws.

3.2 Permitted Use

  • You may download or print content for personal, non-commercial use only.

  • You must not alter, copy, republish, or use content without written permission.

3.3 Trademarks

  • The Eazy Dog Training name, logo, and related identifiers are registered trademarks.

  • No rights or licenses are granted to use these without express written consent.

 

4. Limitation of Liability

4.1 Site Content and Functionality

  • Content is provided “as is” and may change without notice.

  • We do not guarantee the accuracy, completeness, or reliability of content.

  • We do not guarantee uninterrupted access or that the site will be free of viruses or defects.

4.2 Limitation of Liability

To the fullest extent permitted by law:

  • We exclude all liability for any direct, indirect, or consequential loss or damage from your use of the site.

  • Our liability for breach of any non-excludable guarantee is limited to:

    • Replacement or repair of goods; or

    • Resupply of services or the cost of resupply.

5. Indemnity

You agree to indemnify and hold harmless Eazy Dog Training, its affiliates, directors, employees, and agents against all claims, losses, or expenses arising from your use of this site.

 

6. Third-Party Services and Content

6.1 External Links

This website may contain links to third-party sites. These links do not imply endorsement. We are not responsible for the content, services, or privacy practices of those sites.

6.2 Third-Party Services

We may contract third parties for service delivery. You must not bring claims against such third parties. If you do, you agree to indemnify Eazy Dog Training against all consequences.

 

7. User Content and Comments

7.1 Posting Guidelines

You may post comments or content (Third Party Content) provided:

  • You own or have permission to use the content.

  • It is not unlawful, offensive, defamatory, or in breach of any rights.

  • It does not promote products or services without our written consent.

7.2 Rights and Removal

  • By posting content, you grant Eazy Dog Training a perpetual, royalty-free, worldwide license to use it.

  • We may monitor, edit, or remove any content at our discretion.

8. Purchases and Refunds

8.1 Payment Terms

  • All products and services must be paid in full before delivery.

  • Prices are listed in Australian Dollars (AUD) and include GST unless otherwise stated.

8.2 Refund Policy

  • Pre-paid training packages are non-refundable, including partially used packages.

  • No refunds will be issued for a change of mind after a purchase has been made.

  • A 48-hour refund window applies only before the commencement of a booked service (the first day of training). Once the service has begun or been delivered (including online services), no refund is available.

  • All in-home training services must be completed within 6 months of the date of purchase. Unused sessions after this time will be forfeited and will not be refunded or credited.

 

9. Privacy Policy

9.1 Information Collection

We collect personal information when you:

  • Complete forms on the site

  • Make purchases

Collected data may include:

  • Name, email, address

  • Payment details (passed securely to payment processors; not stored)

9.2 Use of Information

We use your information to:

  • Process transactions

  • Contact you for services and promotions

We do not share your data except:

  • As needed to complete services (e.g., delivery partners)

  • When required by law

9.3 Security

We follow industry standards to protect your personal information during transmission and storage.

9.4 Changes to Policy

We may update this Privacy Policy. Major changes will be communicated via email or website notice.

 

10. Legal and Jurisdiction

10.1 Governing Law

These Terms & Conditions are governed by the laws of New South Wales, Australia.

10.2 Severability

If any part of these Terms is found to be invalid or unenforceable, the remainder will continue in effect.

10.3 Unlawful Use

You must not use this website for any unlawful purpose.

 

11. Contact

If you have any questions about these Terms & Conditions or our Privacy Policy, please contact us via the details provided on our Contact Page.